Data Governance

August 25, 2021

Data Governance (DG) maximises the value of diverse data, reduce risk, and control cost

Data Security is becoming the primary concern of organisations. With tightening of Personal Data Protection Acts in every country, companies are turning towards DG to protect, manage, and utilise their data. This can be the data of the entire organization or its digital and/or hard copy assets. Which data comes under the purview of governance must be identified.

Why Data Governance?

DG is an assembly of processes, roles, policies, standards, and metrics. It enables organisations to use the huge data they acquire efficiently and effectively and achieve business goals. Through DG:

  1. Companies can establish processes and responsibilities to ensure that the quality and secured data is used across the organization
  2. Defines clear rules around who can take what action, upon what data, in what situations, using what methods.

Without an effective DG Strategy, data inconsistencies across systems might not get resolved. For example, customer names may be listed differently in sales, logistics, and customer service systems.

Benefits of Data Governance

DG can offer myriad benefits:

Data Custodians

Some key participants and their primary governance responsibilities include:


Implementation involves these steps:

  1. Finalisation of data structures
  2. Data standards are developed along with the DG policies and data usage rules.
  3. Controls and audit procedures are set up as per internal policies and external regulations to guarantee consistent use of data across applications
  4. Documentation on where data reside or come from and data protection and security rules
Best Practices

The strictures of DG on its handling and use may create confusion and controversy in organisations. Therefore, the DG best practices need to be implemented right at the outset to avoid such controversies. A proper evaluation and staff training are important to establish the industry best practices on DG.

Our BI Offerings

DBP’s BI Solutions on Power BI and/or Tableau gives you better business insight to help you step up your decision making. DBP helps establish the best practices in your organization by identifying what data needs to be controlled, the best strategy to be adopted, and its benefits.

Interested to discuss more, please feel free to contact the author at

About Ashish Bhalla

Ashish has almost 30 years of industry experience in a wide range of business solutions primarily focusing on end-to-end customer experience management. He is the founder and CEO of Digital Business People (DBP), an omni-channel customer experience management company headquartered at Singapore with it’s development and delivery centres in India.

Pin It on Pinterest