A global insurance giant in Singapore chooses DBP to upgrade Quadient Inspire CCM platform from R11 to R15

Wednesday, March 07th 2022

Singapore — Digital Business People (DBP), a leading digital transformation company focused on omni-channel customer engagement management has been chosen to partner by a large multinational insurance giant headquartered in the United States of America with its regional office in Singapore to upgrade the old Quadient version R11 to R15.

The platform upgrade from R11 to R15 is a significant jump which will enable the bank to use its new feature and functionalities as client had skipped couple of version upgrades in between. As the partner of choice for this challenging project speaks of the reliability and confidence DBP has built with the client over past few months in an assessment exercise. The upgrade will help the client with its future readiness in terms of providing solutions in the field of Customer Communication Management (CCM). This project will further strengthen the partnership of DBP with client, the global leader in CCM solutions.

About the Client

The client is an American Fortune Global 500 and Fortune 500 company whose subsidiaries provide insurance, investment management, and other financial products and services to both retail and institutional customers throughout over 40 countries.

The client is the largest insurance company in the United States, with total assets amounting to approximately 1.456 trillion U.S. dollars. Principal products and services provided include life insurance, annuities, mutual funds, pension- and retirement-related investments, administration and asset management, securities brokerage services. It provides these products and services to individual and institutional customers through distribution networks in the financial services industry. The client has operations in the United States, Asia, Europe and Latin America and has organized its principal operations into the Financial Services Businesses and the Closed Block Business.

The client is composed of hundreds of subsidiaries and holds more than $4 trillion of life insurance.      

About DBP

Digital Business People (DBP) Pte. Ltd. is a digital enablement company focusing on marketing Automation. Founded in 2018, the company is headquartered in Singapore. DBP offers a wide spectrum of solutions that include Customer Communication Management (CCM), Web Content Management (WCMS), Campaign Management, BI & Analytics, Robotic Process Automation, CRM, Application Development and Managed Services, amongst others. DBP’s services and partnerships are centred around this philosophy. Visit https://www.dbppl.com for more information. 

For media enquiries, reach out to us at media@dbppl.com

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