Digital Business People achieves ISO/IEC 20000-1:2018 certification for IT Service Management System

Friday, August 12th 2022 

Lucknow, Uttar Pradesh, India – Digital Business People, an omni-channel customer experience management company headquartered in Singapore with its offshore development center at Lucknow in India, announced that the Offshore Delivery Center of Digital Business People, DBP Offshore Private Limited is now certified for ISO Certification, ISO/IEC 20000-1:2018 for Information Technology Service Management System.

The ISO certification is provided by Times Certification Services UK Limited with the certification number 22/IT/DBO0812. DBP Offshore Private Limited was independently assessed by TCS-UK and found complying this certification requirements.

Founder and CEO of Digital Business People, Ashish Bhalla at this moment shared that it’s a matter of extreme joy and pride for the company on achieving this important certification for the company. He added that this will help our clients to have more confidence in Digital Business People and further enhance our services and delivery quality for every project. Which will eventually help the company to have happier clients also in retaining and growing them. He also thanked all the team members of DBP who helped the company for achieving this important certification for the company.

About DBP

Digital Business People Pte. Ltd. is a technology outsourcing firm helping brands and businesses’ digital transformation with a key focus on omni-channel customer experience and engagement management. Founded in 2018, the company is headquartered in Singapore and has its offshore development centres in India. DBP offers a wide spectrum of solutions that include Customer Communication Management (CCM), Web Content Management (WCMS), Campaign Management, BI & Analytics, Salesforce Services, Could Migration and Managed Services, Robotic Process Automation, CRM, Application Development and Managed Services, amongst others. 

The company believes that both internal and external customers connect, through future ready technology solutions are a critical component of any business. DBP’s services and partnerships are centred around this philosophy. The company has strong partnerships with some leading global companies namely SAP, Quadient, Adobe, Microsoft, Sitecore, Intense Technologies, XpertDoc, Objectif Lune, Sisense, and Dimensional Insight amongst others. Please visit https://www.dbppl.com/ for more information. 

For media enquiries, reach out to us at media@dbppl.com

About Times Certification Services UK Limited

TIMES CERTIFICATION SERVICES UK LTD is the service provider in the field of ISO certification. TCS-UK provides the Certification activities in most independent, Impartial and without any pressure to its client with the value added services.

TCS-UK provides the following Certification services :

TCS-UK  has a management system of its own as per ISO 17021-1-2015 and complying with relevant training organization criteria with highly qualified & competent personnel.  For more information visit https://www.timescert.co.uk/

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